The Velouré Selection
Six signatures, chosen for the season.
OBJECTS OF DESIRE
EXPLORE THE HOUSE
CONTACT THE HOUSE
For client services, order assistance, professional opportunities, brand partnerships, and executive correspondence, please contact the appropriate office below.
Hours of Operation
- Monday 10:00 AM–7:00 PM ET
- Tuesday 10:00 AM–7:00 PM ET
- Wednesday 10:00 AM–7:00 PM ET
- Thursday 10:00 AM–7:00 PM ET
- Friday 10:00 AM–7:00 PM ET
- Saturday 10:00 AM–7:00 PM ET
- Sunday 10:00 AM–7:00 PM ET
Correspondence received outside operating hours will be reviewed during the next service period.
CLIENT SERVICES & ORDER ASSISTANCE
For order status, shipping, delivery, returns, exchanges, sizing, product information, and general customer assistance.
CAREERS, MODELING & BRAND REPRESENTATION
All modeling applications, brand ambassador inquiries, creator partnerships, collaborations, and other talent opportunities are managed through the Office of the Brand Coordinator.
Applicants should include their full name, location, social-media handles, relevant experience, and the opportunity for which they are applying.
BRAND DIRECTION & PROFESSIONAL INQUIRIES
For brand direction, media relations, strategic collaborations, campaign inquiries, and professional brand matters.
OFFICE OF THE FOUNDER
The Office of the Founder provides executive leadership, creative direction, and strategic oversight for the House of Velouré LuxLure. For urgent inquiries, executive correspondence, legal or corporate matters, and matters requiring the direct attention of the Founder and Chief Executive Officer.
All urgent inquiries should be directed to the Office of the Founder. Please reserve this contact channel for urgent, corporate, legal, or executive-level matters.
CONTACT ROUTING
- Order, shipping, sizing, return, or exchange inquiries: Client Services
- Modeling, brand ambassador, creator, or talent inquiries: Office of the Brand Coordinator
- Partnership, campaign, media, or brand-direction inquiries: Brand Director
- Urgent, corporate, legal, or executive-level inquiries: Office of the Founder